Help - Enabling Browser Cookies

How to Set Your Browser to Accept Cookies

Cookies are essential for using the interactive features in your Medical Record. Follow the simple steps below to turn on your browser's cookie feature.

How to accept cookies using Netscape 6.x
1. Choose Preferences from the Edit menu.
2. Choose "Advanced" and click on "Cookies"
3. Click the radio button for "Accept all cookies".
4. Click the OK button.
5. Your browser is now set to accept cookies.
Type in your User ID and password and try again.

How to accept cookies using Netscape 4.x
1. Choose Preferences from the Edit menu.
2. Choose "Advanced".
3. Click the radio button for "Accept all cookies".
4. Click the OK button.
5. Your browser is now set to accept cookies.
Type in your User ID and password and try again.

How to accept cookies using Internet Explorer 6.x
1. Choose Internet Options from the Tools menu.
2. Click the Privacy tab, and then click Advanced.
3. Click on Override automatic cookie handling.
4. Click on Always allow session cookies.
5. If you want more help, please use the help menu in Interned Explorer.


How to accept cookies using Internet Explorer 5.x
1. Choose Internet Options from the Tools menu.
2. Click the Security tab.
3. Select a zone that corresponds to your MyChart WebServer.
i.e., if your computer is in the same network as the MyChart webserver, choose "Local intranet".
If you computer is directly connected to the internet, choose "Internet".
4. In the bottom of the form, click on "Custom level..." button.
5. Scroll down to "Cookies".
6. Under "Allow per-session cookies", click on "Enable" option.
7. Click the OK button (for the security settings form).
8. Click the OK button again (for the internet options form).
9. Your browser is now set to accept cookies.
Type in your User ID and password and try again.

How to accept cookies using Internet Explorer 4.x
1. Choose Internet Options from the View menu (Tools menu for I.E.5.x).
2. Click the Advanced tab.
3. Scroll until you see Cookies.
4. Select the radio button for Always accept cookies.
5. Click the OK button.
6. Your browser is now set to accept cookies.
Type in your User ID and password and try again.

If you have an older browser
Download the latest version of Netscape for free HERE.
Download the latest version of Internet Explorer for free HERE.

If you have a different browser than IE and Netscape
You can get help from the help menu on most browsers.


Questions? Contact us.